Performance Issue: Matrix Media

Minor Incident Matrix Media
2021-08-30 04:00 CDT · 1 hour, 7 minutes



Performance Issue: Matrix Media


Matrix media was temporarily slow or completely unresponsive. Images, videos, and other media may have taken unusually long or completely failed to load or send.


Between around 4:00 AM CDT and 5:07 AM CDT on Monday, August 30th.


The Matrix media repository daemon began consuming a high amount of memory until the memory allocated to it was exhausted. The daemon failed to be automatically restarted. A manual restart was performed after receiving user reports about issues with media.

August 30, 2021 · 19:39 CDT

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